Safe Shopping Guarantee:

You can shop at Kt Steppers.com with confidence. We accept money orders, checks,
Visa, MasterCard, American Express, and Paypal Payments
or via paypal: ktsteppers@ktsteppers.com
sales@ktsteppers.com

Contact Us:

To inquire about an existing order, please e-mail customerservice@ktsteppers.com. Please include your order number in your email so we can respond as quickly as possible.

Shipping:

All orders are subject to shipping costs and will be provided at the time of your order. 
You may also provide your own shipping account information if you wish to use it.

Delivery Time:

Delivery times do vary but most products are shipped within 10 business days. All of our products are hand made and or painted at the time your order is placed. Please allow the time noted for the completion estimate and also allow 4-5 days for shipping unless you choose an expedited shipping method.

Returns & Exchanges:

If you are unsatisfied with your purchase for any reason, we are happy to exchange or refund it. Please note: All our products are custom made and personalized so please
confirm the ordering invoices prior so that your product is correct prior to shipping. 
You may be subjected to a nominal restocking fee if returned. Please return items within
10 days of receipt in the condition it was received. Shipping costs associated with free or discounted shipping may apply to returned items. If you receive a damaged freight shipment, please note the damage on the bill of lading before the delivery truck leaves.
We will work with the delivery company to repair or replace the damaged item as soon
as possible.

Sales Tax:

Sales tax applies to all orders shipped to a New Jersey address. There is no sales tax
charged for any other state.

Gift Tags:

All our products are sent with a personal, ribbon-tied Gift tag and written message. 
If you would like any other gift-wrap options there will be an added charge.  Please advise when placing your order.

©2010 Kt Steppers™, LLC. All rights reserved.